Privacy Notice & HIPAA Notice of Privacy Practices

Part I. HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Our Legal Duty

Los Angeles Neurosciences is required by law to maintain the privacy of your protected health information (PHI), give you this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect. We are required to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), including the Privacy Rule and Security Rule, as amended by the HITECH Act.

How We May Use and Disclose Your Health Information

We may use and disclose your protected health information in the following ways without your specific authorization:

• For Treatment. We may use and disclose your PHI to provide, coordinate, or manage your medical care, including consulting with other healthcare providers, ordering tests, prescribing medications, and coordinating referrals to specialists.
• For Payment. We may use and disclose your PHI to bill and collect payment for your care, verify your insurance coverage, obtain prior authorization, and resolve billing disputes.
• For Health Care Operations. We may use and disclose your PHI to support business activities, including quality improvement, training, accreditation, licensing, audits, legal services, and general administrative activities.
• For Appointment Reminders and Follow-Up. We may contact you by phone, text message, email, or mail to remind you of appointments, communicate test results, or follow up on your care.
• To Family and Friends Involved in Your Care. Unless you object, we may share information with family members, friends, or others you identify as being involved in your care or payment for your care.
• For Public Health and Safety. We may disclose your PHI to public health authorities for activities such as preventing disease, reporting communicable diseases, reporting child abuse or neglect, or reporting reactions to medications.
• As Required by Law. We will disclose your PHI when required to do so by federal, state, or local law, including in response to court orders, subpoenas, or government investigations.
• For Health Oversight Activities. We may disclose your PHI to government agencies that oversee the healthcare system.
• For Workers' Compensation. We may disclose PHI to comply with workers' compensation laws.
• For Research, Coroners, and Funeral Directors. Limited disclosures may be made for research that has been approved by an Institutional Review Board, or to coroners, medical examiners, and funeral directors as needed for them to carry out their duties.

Uses and Disclosures That Require Your Written Authorization

The following uses and disclosures will be made only with your written authorization:

• Most uses and disclosures of psychotherapy notes.
• Uses and disclosures for marketing purposes.
• Sale of your protected health information.
• Any other use or disclosure not described in this notice.

You may revoke a written authorization at any time, except to the extent we have already relied on it.

Your Rights Regarding Your Health Information

Under HIPAA, you have the following rights with respect to your protected health information:

• Right to Access. You have the right to inspect and obtain a copy of your medical record. We may charge a reasonable fee for copies. Requests must be made in writing.
• Right to Amend. If you believe information in your record is incorrect or incomplete, you may request that we amend it. We may deny your request in certain circumstances.
• Right to an Accounting of Disclosures. You have the right to receive a list of certain disclosures we have made of your PHI for purposes other than treatment, payment, or healthcare operations.
• Right to Request Restrictions. You have the right to ask us to limit how we use or disclose your PHI. We are not required to agree to your request, except in limited circumstances (for example, when you pay out of pocket for a service in full and ask that we not share that information with your health plan).
• Right to Request Confidential Communications. You have the right to request that we communicate with you about medical matters in a certain way or at a certain location (for example, by mail to a specific address rather than by phone).
• Right to a Paper Copy of This Notice. You have the right to a paper copy of this notice, even if you have agreed to receive it electronically.
• Right to Be Notified of a Breach. You have the right to be notified if there is a breach of your unsecured PHI.

How to Exercise Your Rights

To exercise any of these rights, please submit a written request to:

Privacy Officer
Los Angeles Neurosciences
23861 McBean Parkway, Suite E-12
Santa Clarita, CA 91355
Phone: (661) 857-7100
Email: contact@laneurosciences.com

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information above. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

• By mail: 200 Independence Avenue SW, Washington, D.C. 20201
• By phone: 1-877-696-6775
• Online: https://www.hhs.gov/ocr/complaints/

We will not retaliate against you for filing a complaint.

Changes to This Notice

We reserve the right to change this notice and to make the new notice apply to all PHI we maintain, including PHI created or received before the change. The current notice will be posted in our office and on our website at laneurosciences.com/privacy.

Part II. Website Privacy Policy

Information We Collect

When you visit our website, we may collect the following types of information:

• Information you provide directly through contact forms, appointment requests, or email — such as your name, phone number, email address, reason for visit, and any messages you choose to send.
• Automatically collected information such as your IP address, browser type, device type, pages visited, and the time and date of your visit. This is collected through standard server logs and analytics tools.
• Cookies and similar technologies for site functionality and basic analytics. You can disable cookies in your browser settings, though some features may not work properly without them.

How We Use Website Information

We use website information to:

• Respond to your inquiries, schedule appointments, and provide patient services.
• Improve the website and understand how visitors use it.
• Comply with legal obligations and protect our practice and patients.

Information Sharing

We do not sell your personal information. We do not share information with advertisers or marketing companies. We may share information with service providers who help us operate the website (for example, our hosting provider, email provider, and patient portal vendor), all of whom are required to protect your information consistent with HIPAA.

Patient Portal (Healow)

Our patient portal is provided by Healow, a HIPAA-compliant third-party service. When you access the portal, you are subject to Healow's privacy policy in addition to ours. We recommend reviewing Healow's privacy practices before logging in.

Telemedicine Privacy

Telemedicine visits are conducted using HIPAA-compliant video technology. Visits are not recorded unless required for clinical or legal purposes and you are notified in advance. The same HIPAA protections that apply to your in-office visits apply to your telemedicine visits.

Children's Privacy

We see pediatric patients in our practice. Our website is not directed at children under 13, and we do not knowingly collect personal information from children online. Pediatric patient information is governed by the same HIPAA protections as all other patient information.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Confidentiality of Medical Information Act (CMIA), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination. To exercise these rights, contact our Privacy Officer using the information above.

Security

We use reasonable administrative, physical, and technical safeguards to protect your information, including encryption of data in transit, access controls, employee training, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. If we ever experience a breach affecting your information, we will notify you as required by law.

Third-Party Links

Our website may contain links to third-party sites (for example, Healow, Google Maps, Facebook, Healthgrades). We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing personal information.

Contact Us About Privacy

For any questions about this Privacy Notice or our privacy practices, please contact:

Los Angeles Neurosciences — Privacy Officer
23861 McBean Parkway, Suite E-12
Santa Clarita, CA 91355
Phone: (661) 857-7100
Email: contact@laneurosciences.com

This Notice was last reviewed and updated on April 30, 2026, by Dr. Thomas Kurian, M.D., on behalf of Los Angeles Neurosciences.